SERVICES & SUPPORT
Service
Your satisfaction is our motivation!
We are Shimadzu Service experts focused on customer care.
-Trained and certified according to Shimadzu High Quality Standards
-Educated with “Hands on Training” and Theory in our Training Centers
-Access to Technical Database for on-going Learning and Updates
Anywhere, anytime we are at your service to make sure that you achieve results you can rely on.
We are Shimadzu Service experts focused on customer care.
-Trained and certified according to Shimadzu High Quality Standards
-Educated with “Hands on Training” and Theory in our Training Centers
-Access to Technical Database for on-going Learning and Updates
Anywhere, anytime we are at your service to make sure that you achieve results you can rely on.
This information offers and provides you with technical and support information relating to HPLC, LC-MS and GC-MS like a basic knowledge and tips for daily analysis.
HPLC
Balances
VIRTUAL ADVISOR
Shimadzu has launched its interactive "Virtual Advisor" website to further enhance customer service.
A bridge with our customers
What customers want from Shimadzu products
This corner features visits to customers by Shimadzu’s R&D engineers.
This corner features visits to customers by Shimadzu’s R&D engineers.
- TOC-V,
- Ultra Fast Mass Spectrometer : LCMS-8040,
- On-line TOC Analyzer TOC-4110,
- Ultra Fast Mass Spectrometer : LCMS-8030,
- New concept of doping test by multi-class mass spectrometry analyses,
- TOC-V – Total Organic Carbon Analyzer,
- Ultra Fast Mass Spectrometer : LCMS-8030,
- Co-Sense for Impurities – LC System for Analyzing Trace Impurities,
- Ghost Trap DS HPLC Mobile-Phase Cleaner,
- Nexera Ultra High Performance Liquid Chromatograph,
- New Dimension of Chromatography: Faster, More Sensitive,
- Prominence nano Nanoflow Liquid Chromatograph,
- Organic Solvent Resistant Automatic Spotting System,
- Advanced Flow Technology Series Multi-Dimensional GC/GCMS System,
- High-speed Liquid Chromatograph Mass Spectrometer,
- High-speed liquid chromatographs,
- Microchip Electrophoresis System for DNA/RNA Analysis





