Scope of Personal Information Shared

1. The types of personal information acquired from customers that are shared between the Shimadzu group business and representative agencies are as listed below.

A.Items of personal data shared
  • Name
  • Department / organization name and address, telephone number, e-mail address
  • Inquiry history
  • Participation histories at exhibitions and seminars, etc
  • Information regarding permission or refusal to receive direct mail, etc.
  • History of Shimadzu Product consultations and purchases
  • Instrument usage information
B.Sharing parties
  • Shimadzu Subsidiaries and representative agencies
C.Purposes of use
  • Processing of customer requests and implementation of contract items
  • Contacting of customers
  • Confirmation of instrument setup site, etc.
  • Information publicity regarding Shimadzu Group exhibitions, seminars, products, services, etc.
  • Management of instrument maintenance histories
  • Collection of quality information and feedback for development/production
D.Responsible party
  • Shimadzu Corporation

2. Personal information acquired from cooperative enterprises (including vendors, contract manufacturers, various service providers, etc.) may be shared among Shimadzu group businesses. This information is handled as follows.

A. Items of personal data shared
  • Name
  • Department / organization name and address, telephone number, e-mail address
  • Transaction history
B. Sharing parties
  • Shimadzu Subsidiaries and representative agencies
C. Purpose of use
  • Sharing of transaction information within Shimadzu Group
D. Responsible party
  • Shimadzu Corporation
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