News

On April 1, Shimadzu acquired all shares of Zef Scientific Inc. (ZefSci,Headquarters: Orange County, California) through its U.S. subsidiary Shimadzu Scientific Instruments, Inc. (SSI).ZefSci is now a subsidiary of SSI.ZefSci provides maintenance and repair services, on liquid chromatographs (LC) and liquid chromatograph mass spectrometers (LC-MS). With the acquisition of ZefSci, Shimadzu will expand its after-sales services and strengthen its structure in North America.

For analytical equipment, after-sales service such as replacement of consumable parts, and repairs is essential. In recent years, with the tightening of quality control in the pharmaceutical industry, there has been an increasing demand for a single-source after-sales service of analytical equipment regardless of the manufacturer (multi-vendor services, MVS). In North America, in particular, many pharmaceutical companies outsource instrument management to outside MVS operating companies aiming for efficient . As a result, the growth rate of the MVS market has been high, and more customers are adopting and seeking MVS solution.

ZefSci is a dedicated MVS company that provides LC and LC-MS services with personnel and a service network capable of maintaining equipment from a wide range of manufacturers. Zefsci is highly regarded in the after-sales service market for pharmaceutical companies. With the acquisition of ZefSci, SSI will provide customers with a one-stop service, regardless of manufacturer, to streamline their operations. In addition, by making it easier for pharmaceutical companies to manage the maintenance history of their in-house analytical equipment, we contribute to ensuring quality in the manufacturing process.

The Shimadzu Group has designated North America as a priority area for its analytical and measurement business, and will utilize the newly opened R & D Center for its business. In addition, the acquisition of Zefsci will broaden the range of value provided to customers and further enhance customer satisfaction. The Group plans to increase sales in North America from 51 billion yen in fiscal 2022 to more than 70 billion yen in fiscal 2025 by providing total solutions to customers through product and technology development that meets cutting-edge needs and high-quality after-sales services.

From left is Yoshiaki Maeda,President, SSI; Dr. Z. El Fallah, Founder and President, Zefsci;
Masami Tomita, General Manager, Analytical & Measuring Instruments Division, Shimadzu

Overview of ZefSci

Company name : Zef Scientific Inc.
Headquarters : Orange County, California
Establishment : 2005
Employees : 79
Website：https://www.zefsci.com/